Arc Earns Champion Status in 2025 Info-Tech ESB Data Quadrant

CData Arc has been named a champion in the 2025 Info-Tech Enterprise Service Bus (ESB) Data Quadrant, emerging as a standout solution for EDI integration and secure MFT file transfer. With an overall composite score of 8.4/10, Arc earned especially strong ratings in customer satisfaction (94% likeliness to recommend) and Net Emotional Footprint (+94), placing it among the most respected vendors in the market.

Recognized for excellence in electronic data interchange (EDI) and secure managed file transfer (MFT)

These results highlight what our customers already know: Arc delivers exceptional value through modern, extensible B2B data exchange—without sacrificing usability, flexibility, or support. The CData Arc team's commitment to product innovation is reflected in Arc’s 82% satisfaction rating for product strategy and rate of improvement, well above category average.

"Being included as a champion in the Info-Tech ESB Quadrant is the result of our focus on solving EDI and secure managed file transfer complexity for enterprise customers," said Zak Reynolds, Product Manager, CData Arc. "From workflow orchestration to AI-powered metadata extraction and routing, Arc delivers market-leading usability and reliability at scale."

Built for usability and modern orchestration

Over the past year, Arc has introduced a series of powerful upgrades that make it easier than ever for teams to configure and operate robust integration pipelines:

• Visual flow orchestration: Arc's flow designer supports branching, conditionals, and error handling logic, enabling non-developers to build complex workflows visually. In Q2 2025, CData Arc introduced metadata-aware message routing, representing a leap forward for intelligent, contextual workflow design support.

• Intuitive UI and hosted integrations: In Q4 2024, Arc rolled out a major UX overhaul, adding embedded scripting and secure hosted integration deployment to accelerate onboarding.

• Centralized trading partner management: With the Q1 2025 release, Arc introduced a unified console to view and manage relationships with B2B trading partners—including partner configurations, certificates, connections, and transactions. This centralized view reduces configuration overhead and simplifies partner onboarding across even the most complex B2B ecosystems.

These usability advances directly correlate with Arc's 83% rating for usability and intuitiveness and 84% satisfaction with ease of administration, per the Info-Tech report. 

Extensible architecture for evolving integration needs

Enterprise B2B integration demands extend beyond flat files and traditional protocols. Arc's recent enhancements ensure the platform evolves alongside your business:

• Cloud-native deployment enables scalable, containerized architecture across modern environments.

• REST API Connector: As of Q1 2025, Arc natively and easily connects to any REST API through Swagger imports and graphical configuration options, expanding integration options well beyond EDI.

• Full admin API and scripting tools: Programmatic administration of Arc allows organizations to automate configuration, build custom interfaces, and integrate Arc into enterprise CI/CD pipelines.

• Protocol translation: Arc leads the category in protocol conversion with an 86% satisfaction score, the highest in its class.

These extensibility features have helped Arc earn top-tier ratings in ease of data integration (83%), ease of customization (81%), and support for diverse protocols—critical for hybrid and multi-cloud deployments.

Trusted by customers to deliver business value

Arc isn’t just a flexible platform—it’s a proven engine for business value. In the InfoTech ESB Quadrant report, customers shared:

• 85% satisfaction with business value created

• 94% positive emotional footprint, signaling high trust and user satisfaction

• Consistent top-three placement across features like logging, security enforcement, and application workflow

With 125 verified customer reviews, Arc is one of the most widely adopted and validated solutions in the category.

What this means for your organization

If your team is managing complex EDI or secure file transfers using disconnected tools or aging infrastructure, CData Arc offers a unified, future-ready alternative. The Info-Tech recognition affirms that Arc delivers real-world business value, modern usability, and continuous innovation—backed by strong customer sentiment and measurable performance.

Download the full Info-Tech ESB report to see how Arc compares across key criteria!